School Receptionist / Office Administrator

Drumduan is a modern and progressive Steiner School located in the beautiful North-East of Scotland overlooking Findhorn Bay and the Moray Firth, with an emphasis on experiential education, nature connection, and the creativity that flows from children being given the space to develop in a low technology school environment. The school currently has students from Kindergarten to Class 12 in the Upper School with teaching and non-teaching staff.

Our school operates with a collective decision-making structure, the college of staff, at its centre. The Coordination Group aims to coordinate the running of the school to best support its pedagogical purpose and with heed to its financial sustainability.

In addition, there are School Development Groups (SDG) that are formed to hold fundraising initiatives together with the Parents, Teachers and Friends Association (PTFA). The Operations Team works closely with the SDG. 

INTRODUCTION

The School Receptionist is a key member of staff in Drumduan. They are responsible for handling all incoming and outgoing phone calls, greeting and assisting visitors, and assisting in ensuring that the school runs smoothly. They are required to work closely with pupils/students, parents, teachers, and administrative staff to provide support and guidance.

In addition to their administrative tasks, the School Receptionist is responsible for maintaining a safe and secure environment within the school premises. They monitor the entrance and exit of pupils/students, parents and visitors, regulate access to the school, and maintain school records.

MAIN RESPONSIBILITIES

The duties and responsibilities of the School Receptionist may include, but are not limited to, the following:

• Reception: answering and taking messages from the main telephone.
• Regularly check the answering machine.
• Answer the door and greet visitors.
• Sign in visitors and give them visitors pass.
• Check registers each morning and phone parents if necessary.
• Check school reception emails – answer parents' messages and general enquiries, send out emails on behalf of teachers/staff members to the community.
• Open mail where appropriate.
• Keep physical forms fully stocked.
• Assisting Operations Manager with Weekly Bulletin and Newsletter.
• Accident/Incident report forms – scan and send to parents where applicable and file in tray.
• Offer First-Aid (if trained).
• Liaise and order stationery, school supplies.
• Assist with deliveries, photocopying, keeping WIFI limited/free, tidying Reception/Foyer areas.
• Maintain and update school records.
• Attend regular Operations Team meetings.